HOW DO I USE THE SERIES?
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WHAT DOES THE SERIES COVER?
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LINKS
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Programmes Available 24/7
Self Assessment Moduless
Feedback and Collaboration: Forums and Wikis
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Series overview
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1. 1,000,000 A DAY - Engaging with the realities
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- 300 Million Consultations A Day
- 800 Million Prescriptions Each
- General Practice - Gateway to the Healthcare System
- What is the scale of the Patient Safety issue?
- The Patients Perspective
- Facing the Facts; Complexity - Trust - Responsibility
- Clinicians: Unacknowledged Victims
- Structured Learning v Haphazard Knowledge
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Broadcast Quality
6 X DVD's for Group Showings
DVD menus provide easy on-screen navigation
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2. SAFETY CULTURE - The Foundation for Change
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- What is a Safety Culture?
- Rejecting Denial
- Working in complex teams
- Why people sue
- The Caustious Team
- Seeing Success
- Understanding Fallibility
- Automatic Patient Involvement
- Celebrating success
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3. DIAGNOSIS - Avoiding Error Traps
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- The Biggest risk Doctors Confront
- Listening to Alarm Bells
- Building Resistance to Error
- An Instinct for the Unexpected
- The Need for Scepticism
- Being Risk Adverse - the Downside
- Delayed Diagnosis
- The Basic Rule of Error
- Feedback and Follow Up
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PowerPoint presentations
Large-Scale Library Edition
Handouts to illustrate key points in training
User Guides
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4. COMMUNICATION - Getting the Message
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- The Assumption of Trained Perfectability
- Results Related Risks
- Failed Follow Ups
- Standing Back - Asking Questions
- Handovers - Computer Assistance
- Building a Quality Relationship
- Moral Issue or Systemic Issue
- Generating Ideas for Improvement
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5. SAFER MEDICATION - Protecting Patient & Practitioner
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- Hazards - Wrong Dose, Wrong Person, Wrong Time
- Managing Repeat Prescriptions
- Self Awareness - Issue Awareness
- Learning to Foresee Error
- Using Clinical Indications
- Hospitals and Hazardous Interfaces
- A Child Dose Calculator
- Hand-Held Computers in Community Care
- A Greater Role for Phamacist
- High Risk Groups & Unacceptable Outcomes
- Care Homes - Challenges & Strategies
- Taking the Lead in Clinical Cooperation
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Modules and Templates for:
Individual Study
Team Development
Continuing Professional Development
Through Computer-scored Quizzes and Dynamic flash based Assessments
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6. BUILDING SAFER PRACTICE - Ideas for You?
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- Sharing Excellence
- Capturing Team Wisdom
- Care Homes - An Ideal
- Advance - A Quality Accreditation System
- Multi-Level Patient Involvement
- Quality Commissioning
- Using Records to Change Patient Behaviour
- Celebrating Success
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