HOW DO I USE THE SERIES?	WHAT DOES THE SERIES COVER?		LINKS
Programmes Available 24/7 Self Assessment Moduless Feedback and Collaboration: Forums and Wikis	Series overview
	1. 1,000,000 A DAY - Engaging with the realities	300 Million Consultations A Day 800 Million Prescriptions Each General Practice - Gateway to the Healthcare System What is the scale of the Patient Safety issue? The Patients Perspective Facing the Facts; Complexity - Trust - Responsibility Clinicians: Unacknowledged Victims Structured Learning v Haphazard Knowledge
Broadcast Quality 6 X DVD's for Group Showings DVD menus provide easy on-screen navigation	2. SAFETY CULTURE - The Foundation for Change	What is a Safety Culture? Rejecting Denial Working in complex teams Why people sue The Caustious Team Seeing Success Understanding Fallibility Automatic Patient Involvement Celebrating success
	3. DIAGNOSIS - Avoiding Error Traps	The Biggest risk Doctors Confront Listening to Alarm Bells Building Resistance to Error An Instinct for the Unexpected The Need for Scepticism Being Risk Adverse - the Downside Delayed Diagnosis The Basic Rule of Error Feedback and Follow Up
PowerPoint presentations Large-Scale Library Edition Handouts to illustrate key points in training User Guides	4. COMMUNICATION - Getting the Message	The Assumption of Trained Perfectability Results Related Risks Failed Follow Ups Standing Back - Asking Questions Handovers - Computer Assistance Building a Quality Relationship Moral Issue or Systemic Issue Generating Ideas for Improvement
	5. SAFER MEDICATION - Protecting Patient & Practitioner	Hazards - Wrong Dose, Wrong Person, Wrong Time Managing Repeat Prescriptions Self Awareness - Issue Awareness Learning to Foresee Error Using Clinical Indications Hospitals and Hazardous Interfaces A Child Dose Calculator Hand-Held Computers in Community Care A Greater Role for Phamacist High Risk Groups & Unacceptable Outcomes Care Homes - Challenges & Strategies Taking the Lead in Clinical Cooperation
Modules and Templates for: Individual Study Team Development Continuing Professional Development Through Computer-scored Quizzes and Dynamic flash based Assessments	6. BUILDING SAFER PRACTICE - Ideas for You?	Sharing Excellence Capturing Team Wisdom Care Homes - An Ideal Advance - A Quality Accreditation System Multi-Level Patient Involvement Quality Commissioning Using Records to Change Patient Behaviour Celebrating Success